Common queries answered
Frequently asked Questions
Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
If any case you want change your shipping address. Kindly send a mail to our support desk within 24 hours of order placed.
Once your order is shipped you will received a email on your registered email id with tracking details. Even you can login your silkal.in account to see the order status.
You can send mail to firstname.lastname@example.org. or call us +91 9743550498 (Between 8 am to 8 pm)
Don’t worry! Just send a mail to support department with correct shipping address within 24 Hrs of order placed.
Currently we are shipping to Indian states only. If you are outside India just mail us about your order to email@example.com. We will let you you know the best possible solution.
www.silkal.in is committed to delivering your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speedpost.