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Common queries answered

Frequently asked Questions

Silkal.in is an online e-commerce platform that offers a wide range of premium Ilkal silk sarees accessories, and home decor. We provide a convenient and secure way for customers to shop for high-quality silk, cotton and Viscose items from the comfort of their homes.

To place an order on Silkal.in, simply browse our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information, and your order will be processed and shipped to your designated address.Alternatively, you can also place an order through Your WhatsApp.

We accept various payment methods, including credit cards, debit cards, UPI, Net Banking, Bank Transfer and other online payment options. All payments are securely processed through trusted third-party payment gateways to ensure the safety of your financial information. You can place your order in Cash on Delivery mode.

Once your order is shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your order and estimated delivery date.

Even you can login to your silkal.in account to see the order status.
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We have a hassle-free return policy. If you’re not satisfied with your purchase, you can initiate a return within *[07 days] of receiving your order. Please refer to our “Returns and Exchanges” page for detailed instructions on how to proceed with returns and exchanges.

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. During the checkout process, you will be able to see if international shipping is available to your country.

Currently we are shipping to Indian states only.

If you are outside India just mail us about your order to support@silkal.in

We will let you you know the best possible solution.

Silkal.in is committed to delivering your order with good quality packaging within a given time frame.

We ship throughout the week, except Sunday & Public holidays.

To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speedpost.

Still need help?

Get in touch with us

INSPIRE MARKETING

Near Tippu Sultan Circle,
Ward No 07,
Alampurpeth,
Ilkal – 587125,
Dist: Bagalakote,
State: Karnataka.

Call: +91 8351450028                                                                                                   +91 9916386818                                                                                    Email: support@silkal.in